Privacy Policy
Last updated: July 2026
Information We Collect
When you submit a contact form or energy analysis request through our website, we collect the information you provide, including your name, email address, phone number, property address, utility information, and uploaded utility bill documents.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry or energy analysis request
- Analyze your utility usage and provide personalized recommendations
- Contact you about our services as authorized by your consent
- Improve our website and customer experience
Utility Bill Information
Uploaded utility bills are stored securely and are not publicly accessible. We use the information in your utility bill solely to analyze your energy usage and provide you with relevant recommendations. We do not sell, share, or distribute your utility bill information to third parties except as necessary to provide our services.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Uploaded files are stored using encrypted cloud storage with access controls.
Analytics
We use Google Analytics to understand how visitors use our website. This service may collect anonymized data about your browsing behavior. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
Contact
If you have questions about this privacy policy, please contact us at [email protected] or call 619-592-6097.
LTBL Energy · CSLB #1136922 · San Diego County, CA